Privacy Policy
Effective Date: Abril 14, 2026
At Loom Holdings (“we”, “us”, “our”), we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase through it. By accessing our site and using our services, you agree to the terms and conditions outlined in this policy.
1. Information We Collect
We collect the following information to process and fulfill your orders:
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Full Name
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Mobile Phone Number
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Email Address
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Delivery Address (Location / Full Address)
2. How We Use Your Information
The information we collect from you is used exclusively for the following purposes:
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Processing and fulfilling purchase orders
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Communicating with you regarding your order, delivery status, or any order-related inquiries
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Providing support services and customer care
3. Data Protection and Security
We take reasonable measures and precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means of protection, we cannot guarantee absolute security of your data.
4. Information Sharing
We do not sell, rent, or trade your personal information to any third parties.
We may share your information only with shipping partners or delivery service providers, exclusively to ensure successful delivery of your order.
5. Legal Compliance
We comply with all applicable laws and regulations in the United Arab Emirates and GCC countries relating to data protection and privacy.
6. Cookies
We do not use cookies on our website, and your browsing activity is not tracked or stored for marketing or analytical purposes.
7. External Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy policies or practices of these sites, and we encourage you to review their privacy policies before providing them with any personal information.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us at:
Email:
Contact Page:
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website following any modifications constitutes your acceptance of the updated policy.